Handle Your Inbound Calls Right and Your Bound to Keep Your Customers Happy

Written by Common Computer Problems on September 12th, 2016. Posted in After hours answering service, Live telephone answering service, Telephone answering service reviews

Philadelphia answering service

Imagine the situation. You have an amazing website with all that you offer right there at the fingertips of every customer. Any customer can place an order online from anywhere in the world, 24 hours a day, seven days a week. You even have a phone number to call from 9:00am to 6:00pm if customers would like to purchase over the phone. Everything is in place. Except for one thing.

A young man goes online and scours the Internet to find exactly what it is he needs. He wants to order the product right then, but he has some questions first. He’s looked all around on your website but he hasn’t found the answer to the question that keeps bugging him. He decides that only a live human being will do. So, he dials the toll-free number on the screen and an automated voice comes on, telling him that no o